The Future of CX with Larry Ellison
True marketing automation is predicting a customer’s next move, not reacting to a moment
It’s time to break away from trusting expert opinions on shopper behavior and start trusting the machines. By building a unified profile of your customers’ behavior across all channels, you can create truly personalized shopping experiences. Engage your customers on their terms, rather than forcing them into a funnel.
In “Trusting the Machine: Data Science and the Multi-Channel, Multi-Device Shopper” from Emarsys, you’ll learn how to stop focusing on traditional, linear paths to purchase, and shift to an omnichannel marketing strategy.
Visit Marketing Land’s Holiday Retailer to download your copy.
From our sponsors: True marketing automation is predicting a customer’s next move, not reacting to a moment
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